One number
One contact for plumbing, heating, air conditioning, gas and fire protection. No passing of responsibility between firms on the same building.
Plumbing, heating, air conditioning, gas and fire protection: one point of contact, a quotation that can be read at a meeting of owners, and completion documents filed with the building record.

For every job on a shared system, the manager must be able to show what was done, by whom, and with which documents. A supplier who wastes his time on those three points creates a problem for him even when the technical work is sound.
One contact for plumbing, heating, air conditioning, gas and fire protection. No passing of responsibility between firms on the same building.
Items shown separately, materials and labour distinguished, timescales stated. A document that can be read in front of the owners without commentary.
Handover of the documentation required for the work carried out, to be kept with the building record.
Letters C, D, E and G: heating and ventilation, water and sanitary systems, gas, fire protection. Entered on the register in the name of Impiantistica Generale Soc. Coop., a company of the group. Technical requirements verified by the Milan Chamber of Commerce in 2016.
Valid DURC certificate with INPS and INAIL, supplied on request before work starts.
One million euros of third-party cover per claim. No claims declared over the past five years.
Access by scaffold and by rope. A façade, a riser or a rooftop flue stays reachable without a platform lift.
A fixed list, identical across all managed buildings, so you know in advance what will reach the practice.
| Stage | Document | Recipient |
|---|---|---|
| Before the quotation | Survey report with the faults recorded | Property manager |
| Before the works | Written quotation, item by item, with timescales | Manager and meeting of owners |
| During the works | Progress update and any variations | Property manager |
| Completion | Job report and the technical documentation required | Building record |
| Completion | Compliance documentation required for the system concerned | Building record |
Access by scaffold and by rope makes it possible, depending on the building, to work on a riser running up a façade, on an outdoor unit or on a rooftop flue without hiring a platform lift and without occupying the courtyard or the street for long.
On an occupied building, that is often what separates a job approved at the meeting from a job put off.
No lengthy occupation of the courtyard or the street, no hire charge to add to the quotation.
The form has three steps: who is writing, the building and the system, the enquiry. On a phone you fill in one step at a time.
A survey on one building lets you judge how we work before entrusting others.