Frequently asked questionsWhat we are asked most often
Do you handle refrigeration systems?
No. The letter C qualification entered on the register in the name of Impiantistica Generale Soc. Coop. carries one restriction: refrigeration systems are excluded. Air conditioning and climate control are covered, refrigeration is not.
Where does the outdoor unit go in a condominium building?
The position is assessed during the site survey, based on the layout of the building, the routing of the lines and the condensate discharge. The decision on the common areas rests with the building; the quotation states the installation point allowed for.
Do you handle scheduled servicing?
Yes, on a single unit or across a portfolio of systems. The schedule follows the dates set by the system.
Will you work on a system installed by someone else?
Yes. The site survey starts from the existing system, whoever installed it.
Which municipalities do you cover?
Milan and the municipalities of its province, with a travel surcharge beyond the municipalities covered. The company also works in Switzerland, from Chiasso to Lugano.