Privacy policy

1. Data controller

Effebipi Group Soc. Coop.
Registered office: Piazza Greco 2, 20125 Milan (MI), Italy
VAT number and tax code: 08553500961 · REA MI-2034052
PEC (certified email): effebipigroup@lamiapec.it
Telephone: +39 393 376 0456

2. Data processed

Data you send us through the enquiry form

• Full name (required)
• Email (required)
• Telephone (required)
• Practice, company or building (optional)
• The capacity in which you are writing (optional)
• Address of the building (optional)
• System concerned and urgency (optional)
• Description of the enquiry and any information you choose to add (optional)

Together with the enquiry, the site records the page from which it was sent and the date and time at which you confirmed that you had read this notice.

Technical connection data

To display the pages, the server hosting the site receives the technical data of the connection, such as the IP address and the browser type.

When you send the form, the IP address is used in encrypted form (not in clear) to limit repeated submissions from the same address, in order to protect the site against automated use. This information is deleted automatically after ten minutes.

Telephone and WhatsApp

The call buttons and the WhatsApp link open the telephone or WhatsApp application on your device. The site does not send any data to these services: the information you choose to give during a call or in a WhatsApp message is processed in order to answer your enquiry. The use of WhatsApp is also governed by the terms and privacy policy of that service.

3. Purposes and legal bases

The data are not used to send marketing communications.

4. Whether providing data is required

The required fields of the form are necessary to follow up your enquiry: without them we cannot contact you. The other fields are optional.

5. How the data are processed and who can access them

Enquiries sent through the form are stored in the restricted area of the site, protected by login credentials, and are read by authorised staff of Effebipi Group Soc. Coop.

The site is hosted by the hosting provider Hostinger. The technical management of the site is entrusted to H&Y Way. These providers can access the data only to the extent needed to host and maintain the site.

The data are neither transferred nor sold to third parties.

6. Retention periods

• Enquiries sent through the form: for the time needed to handle the enquiry and any relationship arising from it. If a contract follows the enquiry, the related documents are kept for the period required by civil and tax obligations (ten years, Article 2220 of the Italian Civil Code).
• Encrypted IP address used against repeated submissions: ten minutes.

7. Your rights

You have the right to request access to your data, their rectification, their erasure, the restriction of processing and data portability, and to object to processing based on legitimate interest (Articles 15 to 21 of the Regulation).

To exercise these rights you can write to the PEC address effebipigroup@lamiapec.it. You will receive a reply within one month of receipt of your request.

You also have the right to lodge a complaint with the Garante per la protezione dei dati personali, Piazza Venezia 11, 00187 Rome.

8. Automated decision-making

No automated decision-making or profiling takes place.

9. Cookies

Information on cookies is given in the cookie policy.

10. Updates

This notice may be updated, in particular if the site adopts new tools or services.

Last updated: 16 September 2026